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Someone who is authorized to sign over the shipment and Freight Center bill of lading must be present at the time of pickup. If the driver arrives at the pickup location and either the freight is not ready or there is no one available to sign the bill of lading, he/she will not normally [...]
We offer installation support. Please contact email us at support@windowslip.com with your inquiry and contact information and a installation professional will be in contact.
SLIPs and components are protected and packaged in OSB wood crates If your SLIP™ Kit arrives damaged, it is important to accept the shipment in order to document the claim correctly. A claim must be filed within 48 hours of delivery, and can be done directly online on our site. FreightCenter will act as [...]
We accept online payment through paypal
Sales tax is charged to customers in the state of Washington.
We provide a installation map and product labels for the products to show which SLIPs and sub-parts go with the windows given on the order
It certainly is possible to use ropes for operation with SLIPs. You'll need to adjust the counterbalance weight in the weight pocket. We do not provide instructions or support for using using SLIPs with ropes. Consult a certified installer if you wish to do this
SLIPs are a product of aluminum extrusion, gasketing and tempered glass
SLIP™ Extrusions come coated from the factory in 3 colors.
Many times windows are painted shut. The certified installer will address this when installing SLIPs. When installing on your own you will have to cut the paint lines on your sash in order to get your windows operating and also install balances or weatherstripping.