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Am I able to Install on the Interior?

Interior SLIP™ Install   There are a few items you should be aware of if you wish to install SLIPs on the interior side of sash?   Will the installation of SLIPs on the interior face of the sash interfere with any hardware? If hardware is in the way, mometimes hardware can be moved to [...]

By |2019-11-19T14:06:59-08:00November 19th, 2019|, , |Comments Off on Am I able to Install on the Interior?

I received the wrong size SLIP™

If you believe your SLIP™ to be the wrong size, please take a photo of the SLIP™ with a measuring tape showing the size received and forward to us at support@windowslip.com. We will re-make and replace the SLIP™ in question at no charge.

By |2019-05-10T13:49:26-07:00May 10th, 2019||Comments Off on I received the wrong size SLIP™

Where does the SLIP™ sit on the sash?

The SLIP™ extrusion inside edge should meet and sit on the the outside edge of the putty glazing but should not extend further over the putty.  The SLIP will extend 3/4 inch to the edge of the sash from the outside edge of the putty glazing and sit approximately 1/4 inch above the face [...]

By |2019-05-07T15:51:52-07:00May 7th, 2019|, , |Comments Off on Where does the SLIP™ sit on the sash?

What If a break a SLIP™

You can hold onto the extrusions and get another piece of tempered glass to match the extrusion size from your local glass shop. If a SLIP™ smaller than 50" for width and for height you can purchase another SLIP™ from us. Slips larger than 25 square feet must have 1/4 inch glass [...]

By |2019-04-08T15:55:04-07:00February 14th, 2019||Comments Off on What If a break a SLIP™

Can I cancel my order?

SLIP™ orders are custom made to the specifications given by the customer. Therefore, once in the process of making the order, the SLIPs can not be usually be used in other orders. Orders cannot be cancelled once the sales agreement is signed off.

By |2019-04-10T10:49:10-07:00December 23rd, 2018||Comments Off on Can I cancel my order?

Is the SLIP­™ difficult to install?

A SLIP™ self-install project should be taken on by individuals who are mechanically inclined.  Installing SLIPs takes the use of different tools and disassembling and reassembling different components of wood windows. SLIPs are not difficult to install if the individual has background knowledge of woodworking. Although we offer an installation tutorial, this tutorial is [...]

By |2019-04-10T10:52:50-07:00December 23rd, 2018||Comments Off on Is the SLIP­™ difficult to install?

How is shipping handled?

All shipments under this order shall be made F.O.B.  unless otherwise specified. Buyer shall assume freight charges and risks of transportation, including delay, damage, and loss, unless otherwise specified by Seller. In the absence of specific instructions Seller reserves the right to select a carrier and to specify the routing of all shipments. The [...]

By |2018-12-28T13:47:40-08:00December 21st, 2018||Comments Off on How is shipping handled?
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